Legal Framework

Terms & Conditions

Red Canvas Design Solutions (Pty) Ltd


1. Introduction

These Terms and Conditions govern the use of this website and any services provided by Red Canvas Design Solutions (Pty) Ltd, referred to as "Red Canvas", "we", "us", or "our".
By using our website or engaging our services, you agree to these Terms and Conditions.

2. Services

Red Canvas provides services including but not limited to:

  • Graphic design

  • UX/UI design

  • Website design and development

  • Corporate gifts and promotional items

  • Signage and branding solutions

All services are subject to written agreement, quotation approval, or signed proposal.

3. Quotations and Payment

All quotations are valid for the period stated on the quotation.
A deposit may be required before work begins.
Final files, websites, or deliverables will only be released once full payment has been received, unless otherwise agreed in writing.
Late payments may result in project delays or suspension of services.

4. Revisions and Scope

Each project includes a defined scope of work. Any additional work outside the agreed scope may result in additional charges.
Clients are responsible for providing clear, consolidated feedback within agreed timelines.
Excessive revisions beyond the agreed number may incur additional costs.

5. Client Responsibilities

Clients agree to:

  • Provide accurate and complete information

  • Supply necessary content, images, and approvals on time

  • Ensure they have rights to use any content provided to Red Canvas

6. Intellectual Property

All design concepts, drafts, and materials remain the property of Red Canvas until full payment has been received.
Upon full payment, the client receives rights to the final approved deliverables.
Red Canvas reserves the right to display completed work in portfolios and marketing materials unless confidentiality has been agreed in writing.

Data Protection

Privacy Policy

1. Introduction

Red Canvas respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

2. Information We Collect

We may collect name, company details, email, phone number, and billing information necessary to provide our services.

3. How We Use Your Information

We use your information to communicate, provide quotations, process payments, and improve our services. We do not sell or share your personal information for marketing purposes.

4. Contact Details

Red Canvas Design Solutions (Pty) Ltd
Email: design@redcanvas.co.za
Location: Kempton Park, South Africa